How to respond to Facebook Leads via WhatsApp

With over 1.6 billion users globally, and around 360 million of those users being in India, following up leads via WhatsApp can be a quick and easy way of starting a sales conversation.

If you’re requesting a phone number as part of your Facebook Lead ad form, you can follow up leads by calling them or messaging them via WhatsApp.

LeadSync makes it easy to do this by sending you an instant email or SMS notification with your lead’s details including a link to start a WhatsApp chat with your new lead, via the app your phone.

The setup for a LeadSync SMS notification with WhatsApp chat link, would look something like this:

Setup Facebook Leads WhatsApp SMS

And the Email notifications would look something like this:

Facebook WhatsApp Email Chat link

Then when you receive a new Facebook Lead ad notification via LeadSync on your phone, you can just click on the link to chat or call the lead via WhatsApp.

By Luke Moulton

Founder of