How to Setup Facebook Lead Ads Email Notifications

By February 17, 2016 FAQs No Comments

The following video and instructions will show you how to setup email notifications for Facebook Lead Ads using While Facebook doesn’t offer email notifications with form details included, you can use our tool to immediately receive email notifications of new Facebook lead ad leads.

Facebook Lead Ads Email Notifications Setup Instructions

Below is an outline of what’s covered in the video above, but before you begin…

You need to be a Page Admin to access leads via LeadSync.

Follow these steps to start receiving email notification:

  1. Sign up to with your Facebook account.
  2. Click on Connections and Add Connection
  3. Select “Email” from the connections drop down box, then add your email details and name your connection, then click Update connection.
  4. Go back into the Lists area and click on the Add Facebook Lead Form button
  5. Select your Page from the drop down, then wait for to access your Page. You need to be a Page Admin to see your page in the drop-down menu.
  6. Once your Page forms have loaded, select them from the second drop down, then select the email connection you want your leads to be sent to. Make sure you select the right Lead Form.
  7. Hit Update Notifications to save your changes.
  8. Now click on the Profile menu item and customize the “From email name”. This will help you identify a new lead in your inbox. Leaving the “Reply to” field blank will mean that the lead’s email address will automatically be the reply to email address.
    LeadSync Profile Settings
  9. You can also customize parts of the email notification while you’re on the profile page.
    Customize Lead Notifications Email

You’ll receive unlimited email notifications.

How to test your notifications setup

To test that LeadSync is sending Facebook Lead Ad notifications and data, go to Facebook own diagnosis tool:

From there, choose the page and the form you’re using then click the “create lead” button.

Then, click the “Track Status” button.

You should then see a table with the lead status. If it still says “pending” in one of the status fields, give it a couple of seconds, then click the “track status” button again.

If you get an error, send us a screenshot of the diagnosis table via our support form.


There are a couple of limitations to the basic version of our Facebook Lead ads email notifications tool:

  1. You need to be a page administrator, so if you only have Page Advertiser access, you won’t be able to add a form.
  2. The notification email will come from ““. If you need to customise this, you can do so with a paid agency account. You can set the reply to email address as indicated above.
  3. We offer CRM integrations if you need to get your leads into your customer management system. See our home page for current integrations.

Sign up to LeadSync here.