How to test Facebook Lead Ads CRM Integration

If you’re not receiving Facebook Lead ad notifications via your CRM or Email platform integration, here’s how to diagnose the issue using Facebook’s own Lead Ad Testing Tool.

  1. Go to
  2. Select your Page and your Form from the dropdown.
  3. Click “Create Lead”.
  4. Give it a couple of seconds then click “Track Status”.
  5. The LeadSync App ID is: 1711149865783520. If the status still says “pending”, then give it another 20 seconds then click “Track Status” again.
  6. You should see something like the below screenshot. If not, take a screenshot and send it through to our support team.

Categorized as FAQs

By Luke Moulton

Founder of