Categories: GoogleTools

How to Use Google Forms for Lead Generation

Want more leads and sales for your business? Then, it’s time to start leveraging Google Forms. Google Forms is an incredibly useful yet underutilized lead generation tool. With its simple drag-and-drop interface, you can quickly create customized forms to capture visitor information on your website.

Embedded forms allow you to turn website traffic into high-quality leads to nurture into customers. And best of all – Google Forms is 100% free!

Google Forms lead generation is a crucial part of any business. You need a steady flow of new leads to grow your customer base and increase sales. Google Forms can be a simple and effective way to generate more leads for your business.

Why Use Google Forms Lead Generation?

As we mentioned above, Google Forms is a free tool that makes it easy to create customized forms for capturing lead information. Here are some key benefits of using Google Forms lead generation:

  • Simple and intuitive interface: Google Forms is very easy to use, even for non-techies. You can create forms with different fields like text boxes, multiple-choice questions, dropdowns, etc.
  • Mobile-friendly: Google Forms plays nicely on all devices. Your forms will look great and be easy to fill out on mobile.
  • Custom design: Make your forms match your brand by customizing the colors, fonts, images, and themes.
  • Logic and branching: Ask follow-up questions based on previous answers. Send respondents down different paths based on choices.
  • Built-in analytics – See total response count, completion rate, and other stats right inside Google Forms.
  • Easy distribution: Send your form URL via email, embed on your website, or share on social media with a couple clicks.
  • Seamless data collection: Leads automatically populate a Google Sheet for easy lead organization and analysis.

How to Create a Google Form: The Complete Guide

Google Forms is a robust free tool that allows anyone to create customized forms for data collection, surveys, quizzes, and more. With its user-friendly drag-and-drop interface, you don’t need any technical skills to build powerful forms.

In this comprehensive guide, we’ll cover everything you need to know to create great Google Forms from start to finish.

Accessing Google Forms

To start using Google Forms, go to forms.google.com and log into your Google account. This will open up the Forms homepage.

Alternatively, you can get to the Forms editor by going to Google Sheets and clicking the “+” button next to the Sheets tab. Choose “Forms” from the dropdown menu. This will create a connected form and responses sheet.

The Google Forms editor is simple and intuitive. The left sidebar allows you to add and organize questions, while the main area previews the form.

Creating and Editing Questions

To add your first question, simply click the empty form box and start typing the question text.

To change the question type, use the dropdown menu next to the box. Google Forms supports these core question types:

  • Short Answer – For collecting short text, names, emails, numbers.
  • Paragraph – For long-form, open-ended responses.
  • Multiple Choice – For single-select multiple choice questions.
  • Checkboxes – For multi-select questions, respondents can pick multiple options.
  • Dropdown – Presented as a dropdown menu instead of radio buttons.
  • File Upload – Allow respondents to upload documents, images, and videos.
  • Linear Scale – Collect ratings on a numeric scale from 0 to 10.
  • Multiple Choice Grid – Matrix table with column/row selections.
  • Checkbox Grid – Same as Multiple Choice Grid but with multi-select columns.
  • Date – Select date values from a calendar popup.
  • Time – Enter time values using the hour and minute selector.

You can add images, videos, page breaks, and other elements in between questions. Click-and-drag questions to reorder them.

Organizing Your Form with Sections

For longer surveys, use sections to break up your form into logical segments. This improves the flow of respondents.

Click the “Add Section” button in the toolbar to insert a new section. Give each section a title and description.

Sections can be collapsed to simplify the editing sidebar. The respondent will only see one section at a time.

Branching with Conditional Logic

One powerful Google Forms feature is conditional logic, which lets you send respondents to different sections based on a previous answer.

Add a multiple-choice or drop-down question. Open the options menu (3 dots icon) and enable “Go to section based on the answer.”

Then, configure which section each answer should jump to. Leave blank to continue to the next section.

Validating and Restricting Responses

You can add data validation to ensure higher-quality responses:

  • Required Question – Makes answering mandatory.
  • Limit to One Response – For checkboxes and multiple choice grid questions.
  • Restrict to Numbers – Validates number formats.
  • Enforce Text Length – Minimum and maximum text lengths.

Creating a Quiz

Turn any form into an interactive quiz by toggling on “Make this a quiz” under the Form Settings.

Enable showing missed questions, correct answers, and point values. Create an answer key to auto-grade responses.

Customizing the Form Theme

Make your form match your brand by clicking on the “Customize Theme” option.

  • Change colors, fonts, text size
  • Add background images
  • Select from preset theme templates

These styling options allow you to create professional, customized forms.

Analyzing Results

Form responses are automatically collected into the connected Google Sheet. The sheet will have one column for each question and a row for each submission.

View summary charts and graphs right within Forms under the Responses tab. Install the free Google Forms add-on for deeper analytics.

Distributing Your Form

Share your form by sending the live form link via email or messaging. You can also embed it directly into your website with the generated embed code.

Lead Generation Form Examples

Google Forms can be used in many different lead gen scenarios. Here are a few examples of forms you can create:

1. Contact Information Request

A basic contact form allows you to request names, emails, phone numbers, and other info from site visitors. Offer something compelling in return, like a discount, free trial, or content upgrade.

Add validations to ensure respondents enter accurate data, especially in the email field. Use branching to ask for more details once they provide their basic info.

2. Free Trial or Demo Signup

Encourage visitors to experience your product firsthand by promoting a free trial or demo. Make it easy for them to sign up via an information request form.

Ask for details like name, company, role, use case, and features they’re interested in exploring. Automate a drip email campaign to engage free trial users.

3. Webinar Registration

Promote an educational webinar related to your product or industry. The registration form lets you collect lead info and build buzz.

Request name, email, job title, company, and anything else you need to segment and target attendees. Add logic to ask if they want info on other topics.

4. Content Upgrade

Offer a special content asset like an ebook, whitepaper, or template in exchange for lead contact details.

Gate your premium content behind a form. Ask for email, name, and company at least. Segment leads based on content downloaded.

5. Newsletter Signup

Build your email list by adding a newsletter signup form on your website. Offer a compelling freebie as an incentive for subscribing.

Keep required fields, such as email and first name, to a minimum. Ask for additional info to learn more about subscribers. Send a welcome email to confirm opt-in.

6. Event RSVP

Use a form to manage RSVPs for your upcoming webinar, conference, meetup, or other event.

Collect name, email, company/affiliation, job title, dietary needs, or anything else you need to know from attendees.

The possibilities are endless! Consider adding lead gen forms across your website and in your email and social promotions.

Best Practices for Lead Gen Google Forms

Google Forms can be a powerful lead capture and conversion tool for your business website and marketing campaigns. But simply adding a basic contact form isn’t enough to maximize results.

Follow these essential best practices when creating Google Forms to generate more qualified leads:

Offer a Valuable Incentive

The most effective lead gen forms entice visitors to complete the form in exchange for something desirable, such as:

  • Exclusive content like whitepapers, ebooks, templates
  • Discounts or promo codes for your products/services
  • Entries into a giveaway, contest, or sweepstakes
  • Early access to upcoming products or events

Clearly communicate the incentive and highlight its value to get higher opt-in rates.

Keep Forms Short and Concise

Long, tedious forms lead to drop-off. Stick to 5-7 essential fields in your initial Google Form lead capture:

  • Name
  • Email
  • Company name
  • Job title/role

You can then follow up later to collect more information once leads enter your sales funnel.

Optimize for Mobile

Today’s web traffic is predominantly mobile. Ensure your forms are mobile-friendly with:

  • Large tap targets
  • Minimal scrolling
  • Confirmation of email addresses
  • Validations for phone numbers and other fields

Avoid too many open text fields. Leverage multiple choice, dropdowns, and checkboxes for better mobile UX.

Add Logical Branching

Use conditional logic to adapt forms based on user responses. For example:

  • Show follow-up questions relevant to a respondent’s role
  • Provide different content upgrades based on interests
  • Direct non-customers to marketing vs. customers to support resources

Contextual branching improves conversion rates by personalizing the experience.

Validate and Restrict Inputs

Apply data validation to guarantee higher-quality lead data:

  • Require answers to mandatory questions
  • Allow only number values in phone/budget fields
  • Set minimum/maximum lengths for text responses
  • Limit checkboxes to 1-2 selections

The more validated your leads data is, the better it will integrate with your CRM and email marketing tools.

Confirm Email Opt-In

To help ensure valid, deliverable email addresses, use double opt-in and confirm subscriptions with an automated verification email. This filters out typos or fake emails.

Match Branding

Customize form colors, fonts, and templates to align with your overall visual identity. This builds brand awareness and trust.

Test and Optimize

Continuously improve form performance by A/B testing variations and analyzing drop-off rates, completion times, and conversions. Refine forms based on data insights.

Following these best practices will boost lead generation results from your Google Forms.

How to Embed a Google Form on your Website

Once you’ve created your Google Form, add it to your website to start collecting lead information from site visitors. Here are two easy ways to embed Google Forms on your pages:

Embed in Web Page or Blog Post

The simplest option is to embed a form within existing content on your site.

  1. Open the form and click the settings icon.
  2. Select the Presentation tab.
  3. Choose the Embed option.
  4. Copy the embed code.
  5. Paste the code into your web page or blog post-HTML.

Position the form in a logical spot where users will see it, like mid-page or after a CTA button. You can test different placements.

Add as Popup or Slide-In

For greater visibility, use a popup or slide-in plugin to embed your form. Common options include:

  • LeadPages
  • HubSpot
  • MailChimp
  • Unbounce
  • ConvertFlow
  • KingSumo

Follow the instructions for your particular plugin to add the form code. Configure it to appear based on time on the page, scroll percentage, exit intent, or another trigger.

Popups and slide-ins are great for capturing leads who are about to leave your site. Just be careful not to overdo it and annoy visitors.

Google Forms Lead Collection Workflow

Now that you know how to create lead-gen Google Forms and embed them on your site, here is a typical workflow:

  1. Visitor fills out the form: The user lands on your site, engages with content, and completes the form. Their details are collected and organized in the linked Sheet.
  2. Send welcome email – Automate a thank you email to the new lead using a tool like Mailchimp or Drip.
  3. Review new leads: Check the Sheet and segment leads based on responses. Identify hot prospects for immediate follow-up.
  4. Begin lead nurturing: Develop a tailored nurturing strategy for each lead. Send content and promotions based on their interests.
  5. Connect via sales: Once a lead is sales-ready, pass their info to your sales team’s CRM for personal outreach and demos.
  6. Track conversions: Monitor form responses and lead-to-customer conversion rates. Optimize your process to convert more leads.

Google Forms integrates seamlessly into your lead generation pipeline. The real work begins after you capture leads and work to convert them into delighted customers.

Turn Leads into Customers

Collecting lead information is just the first step. To hit your business goals, you need to be diligent and strategic with your lead follow-up efforts.

Here are some tips for nurturing forms leads to increase conversions:

  • Segment and prioritize: Not all leads are equal. Identify hot, warm, and cold leads based on responses and profiles. Focus on the hottest leads first.
  • Personalize follow-up: Tailor emails and offers based on lead interests, use cases, roles, and other traits they shared on your form.
  • Create lead scores: Assign point values to lead attributes and behaviors to help sales reps prioritize.
  • Automate the pipeline: Use marketing automation to deliver a sequenced series of emails to every new lead.
  • Provide value first: Don’t immediately pitch your product. Provide useful content and resources tailored to each lead.
  • Use lead magnets: Offer more premium content upgrades to leads who haven’t converted after initial touchpoints.
  • Watch for engagement: Monitor open and click-through rates on lead follow-ups and optimize based on response.
  • Know when to call: Don’t rush to pick up the phone until leads have engaged your digital nurture track.
  • Leverage retargeting: Use advertising to target disengaged leads who didn’t convert initially.

With a strategic lead generation and nurturing process in place, you can scale your Google Forms and transform more prospects into delighted lifelong customers.

Google Forms Alternatives

There are many paid alternatives to Google Forms including WPForms, SeedProd, GetLeadForms and Typeform. For a more customisable user experience, you might want to check one of these options out. If your website uses WordPress, you’ll easily be able to implement a more user-friendly solution

In Summary

Google Forms provides a simple yet powerful solution for generating more quality leads on your website. The best part is that you can create customized lead capture forms for free!

To recap, here are some of the major benefits of using Google Forms for lead generation:

  • Easily create mobile-friendly forms that match your brand
  • Add logic and branching to provide a tailored experience
  • Embed forms seamlessly across your website and in popups/slide-ins
  • Collect lead data automatically into a spreadsheet
  • Kickstart automated lead nurturing with instant email responses
  • Gain insight with built-in form response analytics
  • Quickly turn website visitors into contacts you can convert into customers

Stop letting potential leads slip away. Implement these Google Form best practices to start growing your contact list and sales pipeline today.

Luke Moulton

Luke is the founder of LeadSync and, as a Digital Marketer, has been helping businesses run lead generation campaigns since 2016.

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Luke Moulton

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