Categories: FAQsIntegrations

How to Connect Facebook Lead Ads to Zoho CRM

Zoho CRM is a robust customer relationship management platform designed to help businesses of all sizes manage their sales, marketing, and customer support in a single system. With Zoho CRM, you can streamline your processes, improve customer interactions, and ultimately drive more sales. Its comprehensive features include lead management, contact management, sales automation, analytics, and reporting, making it a popular choice for businesses aiming to enhance their customer relationship management.

Integrating Facebook Lead Ads with Zoho CRM through LeadSync offers significant advantages. LeadSync automates the process of transferring leads from Meta Business Suite to Zoho CRM, ensuring that no potential customer is missed and allowing your sales team to respond promptly. This seamless integration helps save time, reduces the risk of manual errors, and ensures that your leads are organized and managed efficiently. By using LeadSync, you can focus on engaging and converting leads rather than worrying about data entry tasks.

The following guide will show you how to send Facebook and Instagram Leads to Zoho CRM via LeadSync.

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Add a Zoho CRM Connection to LeadSync

Login to your LeadSync account and click on Connection then Add Connection.

Select Zoho from the Connection drop-down. You will then be prompted to login to your Zoho account and Accept the access request for LeadSync.

After you “Accept” you will be taken back to Setup Connection and the Zoho token will be filled up automatically, fill in the Connection name (for your internal use only), then Update Connection.

Pairing a Lead Form to a Zoho Connection

Now we need to pair the lead form you’re using in your Facebook lead ad campaign with the Zoho Connection.

Go to the Lead Forms section and click Add Facebook Lead Form.

Select the Page and Lead Form you’re using in your ad campaign. It’s important to choose the exact same lead form you’re using in your lead ad. You can also map any custom fields you have in your lead form to Zoho fields.

Finally, click Update notification to finish your set up.

Testing your Zoho Facebook Lead Integration

We always recommend you submit a test lead to make sure your Zoho integration is set up properly. Here’s how to create a test Facebook lead.

Access your leads where you need them.

Start a Free 14 Day LeadSync Trial

Frequently Asked Questions

What type of data can be transferred from Facebook Lead Ads to Zoho CRM?

You can transfer various types of data, including contact information (name, email, phone number), custom fields from your lead forms, and other relevant details collected through Facebook Lead Ads.

Can I map custom fields from Facebook Lead Ads to Zoho CRM?

Yes, LeadSync allows you to map custom fields from your Facebook Lead Ads forms to corresponding fields in Zoho CRM. This ensures that all the data you collect is accurately transferred and organized.

What are the benefits of using LeadSync for this integration?

LeadSync automates the lead transfer process, reducing manual data entry and the risk of errors. It ensures real-time lead delivery to Zoho CRM, allowing your sales team to respond quickly and efficiently to new leads.

Do I need any technical skills to use LeadSync?

No technical skills are required to use LeadSync. The platform is designed to be user-friendly, with a simple setup process and comprehensive support resources.

Is my data secure with LeadSync?

Yes, LeadSync takes data security seriously. All data transfers are encrypted, and the platform complies with industry-standard security practices to ensure your information is protected.

Can I track the performance of my Facebook Lead Ads in Zoho CRM?

Yes, once your leads are in Zoho CRM, you can track their progress through the sales pipeline, analyze performance metrics, and generate reports to evaluate the effectiveness of your lead generation campaigns.

What should I do if I encounter issues during the setup process?

If you encounter any issues, LeadSync offers comprehensive support, including detailed help articles, a dedicated support team, and customer service to assist you with any questions or problems you may have.

Luke Moulton

Luke is the founder of LeadSync and, as a Digital Marketer, has been helping businesses run lead generation campaigns since 2016.

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Luke Moulton
Tags: CRMZoho

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