Running Facebook Lead Ads for your service business? If you’re using Jobber to manage clients, you’ve probably experienced the pain of manually copying lead information from Facebook into your CRM. It’s tedious, error-prone, and means leads sit uncontacted while you do data entry.
There’s a better way. By integrating Meta Lead Ads with Jobber, every new lead automatically becomes a client in your system—instantly, with no manual work required. This guide walks you through the complete setup process using LeadSync, from connecting your accounts to mapping fields and troubleshooting common issues.
Before setting up your Jobber Facebook Lead Ads integration, make sure you have the following in place:
If you’re running lead generation campaigns through Meta Ads Manager, you likely already have everything you need. The integration works with any Facebook or Instagram Lead Ad form that collects customer information.
The first step is authorizing LeadSync to communicate with your Jobber account. This is a one-time setup that takes about two minutes.
LeadSync requests only the minimum permissions required to create new clients from your leads:
LeadSync cannot access your invoices, quotes, jobs, or financial data. Your business information remains private and secure.
If your Jobber connection fails during setup, check these common causes:
With your Jobber account connected, you can now create an automation that sends Facebook leads directly to Jobber as new clients.
Your automation is now active. Every new lead submission will automatically appear as a client in Jobber within seconds.
When selecting a form, LeadSync displays helpful information to ensure you’re connecting the correct one:
Choose the form showing recent leads to confirm you’re connecting an active campaign. If a form shows zero leads, double-check that it’s currently running in Ads Manager.
Yes, you can connect multiple Facebook forms to Jobber. Simply create a separate automation for each form you want to sync. Each automation can have its own unique field mapping, which is useful if different campaigns collect different information.
Field mapping tells LeadSync which Facebook form fields should populate which Jobber client fields. Getting this right ensures your lead data flows accurately into your CRM.
LeadSync supports mapping to these Jobber client fields:
| Field | Description |
|---|---|
| First Name | Client’s first name |
| Last Name | Client’s last name |
| Primary email address | |
| Phone Number | Primary phone number |
| Company Name | Business or company name |
| Street Address | Billing address line 1 |
| City | Billing city |
| State/Province | Billing state or province |
| Postal/Zip Code | Billing postal code |
| Country | Billing country |
If your Facebook form collects Full Name as a single field, LeadSync automatically splits it into first and last name:
For best results, use separate First Name and Last Name fields in your Facebook Lead Ad form. This gives you cleaner data and avoids edge cases with unusual name formats.
LeadSync automatically formats phone numbers for Jobber regardless of how leads enter them. Whether someone types:
LeadSync converts it to the proper format Jobber expects. No manual cleanup required.
Before relying on your automation for real leads, run a test to confirm everything works correctly.
Your test lead should appear in Jobber within a couple of minutes. If it doesn’t, check the troubleshooting section below.
If leads aren’t syncing to Jobber, work through this checklist:
Jobber authorization tokens can expire after extended periods. To reconnect:
If clients appear in Jobber but some information is blank:
A field can only sync if your Facebook Lead Ad form asks for that information. If your form doesn’t request a phone number, LeadSync can’t populate the phone field in Jobber.
LeadSync creates a new client for each lead submission. If someone submits your form multiple times, multiple clients will be created. This is by design—it ensures no leads are missed. You can merge duplicate clients directly within Jobber.
Need to change how fields are mapped?
Changes apply to future leads only. Existing clients in Jobber are not updated retroactively.
You can pause an automation without deleting it. Go to Automations, find your automation, and toggle it off. Turn it back on anytime—your settings and field mappings are preserved.
To remove the Jobber integration:
This removes the connection from LeadSync. Your existing clients in Jobber are not affected—only future lead syncing stops.
For field service businesses running Meta Lead Ads, manual lead entry creates real problems. Leads go cold while you’re copying data. Typos lead to missed follow-ups. And the time spent on data entry is time not spent serving customers.
Automating your Facebook Lead Ads to Jobber integration solves these issues:
Whether you’re running HVAC, plumbing, electrical, landscaping, or any other service business, getting leads into your CRM faster means more booked jobs.
Ready to connect your Facebook Lead Ads to Jobber? Start your free LeadSync trial and have your first automation running in under five minutes. No credit card required, and you can sync leads immediately.
If you run into any issues not covered in this guide, contact LeadSync support with your account email, connection name, and a description of the problem. Include any error messages you’re seeing for faster troubleshooting.
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