Categories: FAQsIntegrations

How to Send Facebook Leads to Email for instant Notifications

If you’re running Facebook lead ads you know that responding to leads faster helps increase conversions. With that in mind, LeadSync was built to send Facebook leads to email instantly, including all the lead form data, with no coding knowledge required. This article will show you how to set up Facebook email notifications so you can access your leads faster. Read on to find out how to send you Facebook lead data to any email address.

Quick Start Guide

For our super fast set up guide, check out our our 3-minute walkthrough video showing you how to send Facebook leads to email.

  1. Create a LeadSync account
  2. Connect your Meta Business Manager Account, Facebook Page and Facebook Ads account
  3. Add the email address you want to send Facebook Leads to
  4. Pair Your Facebook Lead Forms With you Email
  5. Test and Launch your Facebook Lead to Email connection

Step-by-Step: Facebook Leads to Email Set Up

1. Create a LeadSync Account

LeadSync connects to your Facebook Ads account and Page, watching your Lead Ads 24 / 7 and forwarding new leads to your email the moment they arrive. LeadSync offers a 14 day free trial, then subscriptions start from $19 per month.

Access Meta leads faster. Start a Free 14 Day LeadSync Trial.

2. Connect Meta Business Manager, Facebook Page and Facebook Lead Ads Accounts

  • In LeadSync, choose Meta Accounts → Add Account.
  • Select Business rather than Personal (Business accounts unlock higher API call quotas).
  • Log in to Facebook (notice you must log in to Facebook to continue) and grant leads access and ad management permissions when prompted.

3. Add the email address you want to send Facebook Leads to

  • Navigate to Connections → Add Connection → Email.
  • Enter one or more recipient addresses, separated by commas.
  • Give the connection an internal name (e.g., Sales Team – AU).
  • Click Update Connection.

4. Pair Your Facebook Lead Ads Forms with your Email

  • Go to Lead Forms → Add Facebook Lead Ads Form.
  • Select your Facebook Page and the exact lead form used in your ad (double-check the form ID if you have duplicates).
  • Map Facebook lead ads form fields (e.g., full_name, email, phone) to the LeadSync email fields.
  • Hit Update.

5. Test and Launch your Facebook Lead to Email Connection

Meta provides a built-in testing tool that we recommend you use to create a test lead. Submit a test entry and confirm the email lands in your inbox within 30 seconds.

Not receiving a Facebook Lead Email? Re-visit the permissions step — Business Admin privileges are mandatory. Follow our testing guide here.

Customizing you Facebook Leads to Email Notifications

The lead notification email will contain all the lead data that was gathered in your Facebook or Instagram lead form. Here’s an example of a lead form along with the email notification that gets sent after it’s submitted.

As you can see in the form example above, the responder is asked for:

  • First Name
  • Email Address
  • Phone Number

The email notification that LeadSync sends contains all the data above plus:

  • Form name
  • Page name
  • Submission date
  • Submission time

What does the Facebook email notification look include?

Here’s an example of the lead notification email.

Formatting Facebook Lead Email Notifications

The instant automatic lead notification email includes all the data your Facebook lead form captures including:

  • Full Name
  • Contact: Email and Phone Number
  • Additional data: Form/Page Name, Date, and Time of Submission

Managing contacts generated from Facebook Lead Ads is crucial for ensuring that valuable leads are not missed and can be acted upon quickly.

You can customize the lead email alerts you receive in the Message Settings area in your LeadSync account. There are a number of tokens you can use to customise your email notifications.

Best Practices for Responding to Facebook Email Alerts

To maximize the effectiveness of your Facebook lead ads, it’s essential to set up lead email notifications. Here are some best practices to ensure you’re getting the most out of your lead notifications:

  • Set up notifications for new leads: Ensure that you have notifications enabled for new leads. Prompt follow-up is key to converting leads into customers. Allow users to decide their preferences for receiving notifications, such as SMS, email, or integration with team chat apps such as Slack.
  • Customize your notifications: Tailor your email notifications to include the lead’s name, email address, and other relevant information. This personalization can make your follow-up more effective.
  • Use a clear and concise subject line: Your email subject line should clearly indicate the lead’s interest in your product or service. This helps in quickly identifying and prioritizing new leads.

By following these best practices, you can ensure that your lead email notifications stand out in your inbox – our your client’s inbox if you’re an agency setting up lead ads for clients.

Sending Lead to CRM’s and Email Marketing Platforms

If you want to get a little more sophisticated with lead management, LeadSync has other data integration options.

Send Facebook Leads to CRMs

Using a CRM for your business? Syncing new contacts generated from Facebook Lead Ads into CRM systems is crucial for efficient lead management.

Ensuring users are notified instantly when new leads are generated helps facilitate quick follow-ups and reduces manual processes. Get your Facebook leads into popular CRM platforms including:

  • ActiveCampaign
  • AgileCRM
  • Autopilot
  • Copper
  • DocEngage
  • Follow Up Boss
  • Google Sheets
  • Hubspot
  • Keap (Infusionsoft)
  • Ontraport
  • Slack
  • ServiceBridge
  • SharpSpring
  • Zoho CRM

Email Marketing Platform Integrations

Need to send leads to an email marketing platform? Here are just come of the popular platforms LeadSync can send Meta leads to:

If Email or CRM’s aren’t your thing and you want instant SMS notifications, LeadSync has this feature too, allowing you to receive an SMS message within minutes of a lead being submitted. It is crucial to be notified immediately when a lead is submitted to ensure quick follow-up and enhance engagement. Additionally, there are free tools available for setting up SMS notifications, making it a budget-friendly solution. With the SMS notifications feature, you’ll receive an SMS alert within minutes of a lead being submitted.

Send Email & SMS Responses to Facebook Leads

You’re not always in a position to respond to a new lead with a phone call so LeadSync has an option to send an email autoresponder or SMS autoresponder, so long as you’ve asked for an email or mobile phone number in your lead form. You can also set up a new account to send automated email or SMS responses to new leads.

FAQ’s

Why am I not receiving Facebook Lead ad email notifications?

If you’ve been through the guide above, run and rest and you’re not receiving email notifications, typically the #1 issue we see is that you’ve selected the wrong Facebook lead form. If you’ve created a new Facebook lead form recently, make sure the lead form you’ve connected to LeadSync matches the one you’ve using in your ad. Here’s how to check what lead form your ad is using.

Also, be sure you also check your spam folder.

Why should I set up email notifications for Facebook lead ads?

Receiving real-time email notifications ensures you or your sales team can follow up with new Facebook leads quickly—often while they’re still thinking about your offer. Studies show that contacting a lead within 5 minutes can increase your conversion rate by up to 10x.

What are the benefits of using LeadSync for Facebook lead email notifications?

LeadSync provides fast, customizable lead email alerts for new Facebook leads that includes lead form data. It’s also easy to send leads to CRMs, Google Sheets, and SMS, allowing for more robust lead handling.

How quickly does LeadSync send email notifications after a lead is submitted?

Typically within 30 seconds of the lead submission. LeadSync is built for speed so you can follow up immediately.

Can I send lead emails to multiple recipients?

Yes you can! LeadSync can send lead notifications to multiple team members or departments, ensuring the right people get notified fast. Just comma seperate the email addresses you want to send email notifications to.

Do I need coding knowledge to set this up?

Not at all. LeadSync is no-code solution for creating Meta lead notifications and is user-friendly and well-documented.

What happens if I don’t receive the notification email?

If you’re not receiving lead notifications, check your spam folder first. Then, verify that your LeadSync connection is active, your Facebook Page permissions are correct, and your email address is correctly entered. Check out our “Not getting leads?” FAQ for more troubleshooting recommendations.

Why LeadSync?

LeadSync is a dedicated solution for making Meta lead available where you need them. We offer dedicated support for lead ads and handle over 120,000 email notifications per month for more than 20,000 Facebook Pages. LeadSync has been a trusted lead delivery solution since Meta introduced lead ads in 2016. We offer email alerts, SMS notifications and have integrations with 30+ popular CRM’s and Email marketing platforms.

Facebook lead ads excel at filling your funnel—but converting those leads means responding quickly. By connecting lead forms to email you cut response times, boost conversions, and free your team from daily CSV exports and downloads. Whether you’re a solo consultant or a 50-seat sales floor, setting up a lightning-fast email alerts is the easiest upgrade you can make.

Ready to capture every opportunity the moment it lands? Try LeadSync free for 14 days and never miss another Facebook lead again.

Access Meta leads faster. Start a Free 14 Day LeadSync Trial.

Luke Moulton

Luke is the founder of LeadSync and, as a Digital Marketer, has been helping businesses run lead generation campaigns since 2016.

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Luke Moulton

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