Field Service
Jobber Integration
Turn ad leads into Jobber clients and service requests automatically -- so your field service team gets new jobs in their schedule without manual data entry.
Turn ad leads into Jobber clients and service requests automatically -- so your field service team gets new jobs in their schedule without manual data entry.
Connect Jobber with 4 lead sources
When a Facebook lead form is submitted, LeadSync creates a new Client in your Jobber account using Jobber's GraphQL API -- with the lead's name, email, phone number, and street address mapped to the matching client fields. If your lead form captures additional information (project type, square footage, preferred service window), LeadSync attaches a Note to the new Client containing those details so the work order context is preserved when your team picks up the job.
Setup is OAuth -- click Jobber in the LeadSync destination list, authorise the connection in your Jobber account, and you're running. No API keys to manage, no IT setup required at the business level, no middleware sitting between Jobber and your ad accounts.
Jobber's API is GraphQL rather than REST, which means LeadSync sends a single mutation per lead containing exactly the fields Jobber expects -- no round-tripping through generic REST endpoints, no extra calls to fetch related objects. Token refresh happens automatically: Jobber access tokens expire after 60 minutes, but the refresh token (rotated on every refresh, per Jobber's OAuth spec) is stored and used the moment the access token fails.
If the refresh token itself ever becomes permanently invalid -- which can happen if you remove LeadSync's app from Jobber, or if Jobber's OAuth server times out the long-lived token after extended inactivity -- LeadSync detects this on the very next lead, marks the connection as needing reconnection, and sends you a one-time email with a direct link back to the LeadSync connections page. No silent failures, no leads lost in the gap between disconnect and your next manual check.
Field service operators often run multiple Jobber accounts -- one per business unit, one per franchise location, one per service brand. LeadSync handles this with separate connections per Jobber account: each connection has its own OAuth credentials, its own field mapping, and its own destination behaviour. Route Facebook leads from your "Plumbing" page to one Jobber account, route leads from your "HVAC" page to a different account, and they never cross-contaminate.
On the Facebook side, this also lets you route from multiple Pages: each Page can drive a different LeadSync connection pointing at a different Jobber instance. If you're running ads for a franchise group or multi-location operator, this is the structure that keeps each location's pipeline clean.
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