Facebook Leads to ProMax

Sign up for LeadSync, connect your Facebook ad account, choose ADF/XML as the destination, and paste your ProMax ADF intake email address into the connection settings. Setup takes under 60 seconds and leads start syncing immediately with full field mapping including vehicle of interest and trade-in data.

Yes. ProMax natively accepts leads in ADF/XML format via email -- the same format used by Cars.com, AutoTrader, Edmunds, and every other major automotive lead provider. LeadSync formats your paid-social leads into ADF/XML automatically so they look identical to ProMax as inbound from any other lead source.

Inside ProMax, look under Lead Sources / Inbound Leads / Lead Provider settings. Your account is provisioned with a dedicated email address that ProMax's parser monitors -- emails sent to that address are automatically converted into CRM lead records. Paste it into the LeadSync connection settings.

Yes. LeadSync maps vehicle year, make, model, new vs used status, and customer intent (buy / lease / sell / trade-in / test-drive) into the ADF/XML vehicle node so they appear in the correct ProMax columns. Trade-in details and any custom lead form questions land in the customer comments block.

Yes. The advantage of ProMax's all-in-one design is that the lead lands in a single contact record visible across CRM, desking, and digital retailing simultaneously. The same data your Facebook lead form captured can pre-fill credit applications and finance scenarios in the digital retailing module without any re-keying.

No. ADF/XML email delivery is a fire-and-forget integration -- the only thing you need from ProMax is the inbound intake email address. No API keys to provision, no firewall changes, no developer involvement at the dealer level. Your store's IT team is not in the loop at all.

Yes. The CRM Email Address field accepts a comma-separated list of intake addresses. For multi-rooftop dealer groups running a single Facebook campaign across several locations, each store can receive its own copy of every lead simultaneously -- no separate connection per store required.

Yes. LeadSync supports ProMax as a destination for lead forms across Facebook, Instagram, Google Ads lead form extensions, LinkedIn Lead Gen Forms, and TikTok Lead Generation. Each ad source is its own LeadSync connection but they all serialise into the same ADF/XML format ProMax accepts.

Within seconds. LeadSync receives the lead webhook from Meta the instant the prospect taps Submit, formats the ADF/XML email, and sends it to your ProMax intake address. ProMax's ADF parser typically processes the email in under a minute, so the lead is in front of your BDC team while the prospect is still on their phone -- which is when speed-to-lead studies show conversion peaks.

Yes. LeadSync populates the ADF/XML provider node with the originating ad platform (Facebook, Instagram, Google, LinkedIn, or TikTok), so when ProMax categorises the inbound lead it correctly attributes the source. Your dealership reporting on cost-per-lead and lead-to-sale by source stays accurate without any custom mapping at the ProMax end.

New leads will fail with a delivery error and the bounce is logged on your LeadSync Logs tab. Update the intake email address in the ProMax connection settings (it sometimes changes when ProMax migrates dealer accounts between regions or rebrands modules), save, and saved leads resume immediately. Historical leads that hit the failure window can be replayed manually from the Logs tab.