WhatsApp Notifications
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Communication

WhatsApp Notifications Integration

Get instant WhatsApp notifications with full lead details when someone submits your ad form -- delivered to your phone within seconds with 98% open rate.

Available Integrations

Connect WhatsApp Notifications with 4 lead sources

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WhatsApp Notifications
Facebook to WhatsApp Notifications
Sync leads from Facebook & Instagram Lead Ads to WhatsApp Notifications in real time.
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WhatsApp Notifications
Google Ads to WhatsApp Notifications
Sync leads from Google Ads Lead Form Extensions to WhatsApp Notifications in real time.
Setup guide
WhatsApp Notifications
LinkedIn to WhatsApp Notifications
Sync leads from LinkedIn Lead Gen Forms to WhatsApp Notifications in real time.
Setup guide
WhatsApp Notifications
TikTok to WhatsApp Notifications
Sync leads from TikTok Lead Generation to WhatsApp Notifications in real time.
Setup guide
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How It Works

1
Connect Your Ad Account
Link your Facebook, Google, LinkedIn, or TikTok ad account to LeadSync in one click.
2
Choose WhatsApp Notifications
Select WhatsApp Notifications as your destination and authenticate your account.
3
Map Your Fields
Match your lead form fields to WhatsApp Notifications and start syncing leads instantly.

How LeadSync Sends WhatsApp Lead Alerts

WhatsApp lead notifications go out via the official Meta WhatsApp Business Cloud API -- not a personal WhatsApp account, not a third-party gateway. LeadSync runs the WhatsApp Business Account behind every customer notification, so there is nothing to set up on your side: no Meta Developer account, no number purchase, no template approval cycle.

When a lead lands, LeadSync POSTs to the Graph API (v25.0) at {phone_number_id}/messages using a pre-approved lead_alert template. The template includes two parameters -- the lead source page name (so you know whether the lead came from your Facebook page, LinkedIn account, etc.) and a formatted lead-details block (name, email, phone, plus the answers to your custom form questions).

E.164 Number Formatting and Country Support

WhatsApp's API requires numbers in E.164 format (a leading +, country code, then the subscriber number, no spaces or dashes). LeadSync normalises whatever you enter on the connection screen -- so "+61 412 345 678", "61412345678", and "0412 345 678 (AU)" all resolve to a clean E.164 string before the API call. WhatsApp delivery works globally to any country where WhatsApp itself is available -- which is essentially everywhere except a handful of regions (China, Iran, North Korea, Syria) where WhatsApp is blocked.

The notification arrives on whichever WhatsApp account is registered against the number you provided -- whether on your phone, tablet, WhatsApp Web, or WhatsApp Desktop. There is no LeadSync app to install: alerts land in the same conversation list as messages from family and friends, with the same notification settings.

Credits, Balance, and Low-Balance Warnings

Every WhatsApp send debits one credit from your account's WhatsApp balance. New accounts get 10 free notifications per month, and additional credit packs are available from your LeadSync dashboard. The balance is checked by WhatsappHelper before each send -- if you have run out, the send is skipped and an "out of WhatsApp balance" entry is logged on your Logs tab. Email and CRM destinations on the same lead source keep working unaffected.

When your balance drops to 6 remaining, LeadSync emails you a low-balance warning so you can top up before notifications start failing. Top-ups apply instantly -- the next lead's alert sends immediately after the credit lands.

Frequently Asked Questions

No. LeadSync runs the WhatsApp Business Cloud API account on your behalf, so there is no infrastructure to set up. You only provide the destination phone number on the connection screen and start receiving alerts.
WhatsApp uses E.164 format (+ country code + subscriber number, no spaces or dashes). LeadSync normalises whatever you type, so +61412345678, 61412345678, and 0412345678 with the AU country selected all resolve to the correct E.164 string before the API call.
WhatsApp delivery works globally to any country where WhatsApp itself is available -- essentially everywhere except a handful of regions where WhatsApp is blocked (China, Iran, North Korea, Syria).
Yes. The lead_alert template includes the lead source (page or account name) and a formatted lead-details block containing the lead's name, email, phone, and the answers to all your custom form questions -- so you have everything you need to follow up immediately.
Within seconds. LeadSync receives the lead webhook immediately, formats the WhatsApp template message, and POSTs to Meta's Cloud API. Total delivery time is typically 2-5 seconds from form submission to phone vibration.
WhatsApp messages have a 98% open rate (vs roughly 20% for email and 95% for SMS) and work over data, so they reach the recipient in countries where SMS is unreliable or expensive. WhatsApp also keeps a full conversation history, which makes it easy to scroll back through recent leads.
Yes -- create multiple WhatsApp connections, one per destination number, and assign them all to the same lead source. Every new lead triggers a WhatsApp message to each connected number in parallel. Useful for sales teams who want both the rep and a manager notified.
10 free WhatsApp notifications per month are included on every plan. Additional credit packs start at $5/month and are purchased from the dashboard. Each send debits one credit from your WhatsApp balance.
New WhatsApp sends are blocked and an "out of WhatsApp balance" entry is logged on your Logs tab. Email and CRM notifications on the same lead source keep working as normal -- only WhatsApp is affected. Top up your balance from the dashboard and the next lead's alert sends immediately.

Start Syncing Leads to WhatsApp Notifications

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